egebet Terms & Conditions

1. Definitions and Interpretation

For the purposes of these Terms & Conditions, the following definitions shall apply:

• "Account" refers to the personal gaming account created by a Player upon registration on the egebet platform, through which all gaming activities, deposits, and withdrawals are conducted.
• "Bonus" means any promotional credit, free spins, cashback, or other incentive offered by egebet to Players, subject to specific terms and wagering requirements as outlined in the applicable promotional terms.
• "Deposit" refers to any transfer of funds by a Player into their egebet Account using approved payment methods including but not limited to GCash, PayMaya, bank transfer, or cryptocurrency.
• "Games" encompasses all casino games, slot machines, live dealer games, sports betting markets, and other gambling products available on the egebet platform.
• "Player Funds" means all deposits, winnings, and any other funds held in a Player's Account that are available for wagering or withdrawal.
• "Services" refers collectively to all gaming services, account management features, customer support, and other functionalities provided by egebet through its website and mobile applications.
• "Withdrawal" means the transfer of Player Funds from an egebet Account to the Player's designated payment method, subject to identity verification and compliance with anti-money laundering requirements.

2. Acceptance of Terms

By registering an Account with egebet, accessing our website at egebet.lat, downloading our mobile application, or utilizing any of our Services, you expressly acknowledge and agree that:

• You have read and understood these Terms & Conditions in their entirety and agree to be legally bound by all provisions contained herein;
• You accept our Privacy Policy, which governs the collection, use, and protection of your personal information;
• You consent to receive communications from egebet via email, SMS, push notifications, and other channels regarding your Account, promotions, and service updates;
• You acknowledge that these Terms & Conditions may be amended from time to time, and your continued use of our Services following any such amendments constitutes acceptance of the modified terms;
• You understand that gambling involves financial risk and that you may lose money through the use of our Services;
• You are using our Services voluntarily and not under any duress, coercion, or while impaired by substances that would affect your judgment.

3. Eligibility and Account Registration

3.1 Age and Legal Capacity

To register for and use egebet Services, you must:

• Be at least twenty-one (21) years of age or the legal gambling age in your jurisdiction, whichever is higher;
• Possess full legal capacity to enter into binding contracts under the laws of the Republic of the Philippines;
• Not be prohibited from gambling under any applicable laws, regulations, or court orders;
• Not reside in any jurisdiction where online gambling is illegal or where egebet Services are restricted;
• Not have been previously excluded or self-excluded from egebet or other gambling platforms.

egebet reserves the right to request proof of age and identity at any time. Failure to provide satisfactory verification documentation may result in Account suspension or closure and forfeiture of funds.

3.2 Account Registration Requirements

When registering an Account with egebet, you agree to:

• Provide accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and mobile phone number;
• Maintain and promptly update your Account information to ensure its accuracy and completeness;
• Register only one (1) Account per person, household, IP address, and payment method—duplicate accounts are strictly prohibited;
• Not allow any third party to access or use your Account under any circumstances;
• Not create an Account on behalf of another person or entity;
• Not use false or misleading information during registration or verification processes.

3.3 Prohibited Persons

The following individuals are expressly prohibited from registering for or using egebet Services:

• Persons under the age of 21 years;
• Employees, officers, directors, contractors, and affiliates of egebet and their immediate family members;
• Individuals located in jurisdictions where online gambling is prohibited by law;
• Persons who have been previously banned or excluded from egebet for violation of these Terms & Conditions;
• Individuals who are subject to self-exclusion agreements with egebet or other gambling operators;
• Persons attempting to circumvent geographical or technical restrictions through VPNs, proxy servers, or other means.

4. Account Security and Responsibilities

4.1 Username and Password Security

You are solely responsible for maintaining the confidentiality and security of your Account credentials, including your username and password. You agree to:

• Choose a strong, unique password that is not easily guessable and does not match passwords used on other websites or services;
• Never disclose your password to any third party, including egebet employees or customer support representatives;
• Immediately notify egebet if you suspect unauthorized access to your Account or any security breach;
• Log out of your Account after each session, particularly when accessing egebet from shared or public computers;
• Enable two-factor authentication when available to add an additional layer of security to your Account.

egebet shall not be liable for any losses or damages arising from unauthorized access to your Account resulting from your failure to maintain adequate security of your credentials.

4.2 Account Activity Responsibility

You acknowledge and accept full responsibility for all activities conducted through your Account, whether authorized or unauthorized. This includes but is not limited to:

• All deposits, wagers, and withdrawals made using your Account;
• All communications sent from your Account to egebet or other Players;
• All bonuses claimed and wagering requirements associated with your Account;
• All transactions and activities conducted by any person who gains access to your Account through your negligence or failure to maintain security.

5. Deposits and Player Funds

5.1 Deposit Methods and Processing

egebet accepts deposits through various payment methods popular among Filipino players, including GCash, PayMaya, bank transfers via BDO, BPI, UnionBank, Metrobank, and cryptocurrency (USDT). When making a deposit, you agree that:

• All deposited funds must originate from sources legally and beneficially owned by you;
• You will not deposit funds obtained through illegal activities, fraud, or other criminal conduct;
• Deposits are typically credited to your Account instantly or within the timeframes specified for each payment method;
• Minimum and maximum deposit limits apply and may vary based on your chosen payment method and Account status;
• egebet reserves the right to reject or reverse any deposit that fails verification or compliance checks;
• Deposits made using payment methods registered in another person's name may be rejected and returned, subject to processing fees.

5.2 Segregation of Player Funds

egebet maintains Player Funds in segregated accounts separate from operational business funds, ensuring the protection and availability of your money. Player deposits are not used to fund business operations, pay expenses, or settle debts unrelated to player obligations.

5.3 Currency and Exchange Rates

The primary currency for egebet transactions is Philippine Pesos (PHP). If you deposit funds in a different currency, conversion to PHP will occur automatically using prevailing exchange rates at the time of transaction, plus any applicable currency conversion fees charged by payment processors.

6. Withdrawals and Payout Terms

6.1 Withdrawal Requests

You may request withdrawal of Player Funds from your Account subject to the following conditions:

• Your Account must be fully verified with all required identity documents submitted and approved;
• Withdrawals must be made to payment methods registered in your own name matching your egebet Account details;
• Minimum withdrawal amounts apply as specified in our Banking section, typically PHP 200 for most methods;
• You must have met all wagering requirements associated with any bonuses claimed before withdrawal of bonus-related winnings;
• Your Account must not have any pending investigations, disputes, or security holds;
• You must have completed any anti-money laundering checks required by law or our internal compliance procedures.

6.2 Withdrawal Processing Times

egebet processes withdrawal requests according to the following typical timeframes:

• GCash and PayMaya: Within 30 minutes during business hours (8:00 AM to 10:00 PM Manila time);
• Bank transfers: Within 15 minutes to 4 hours during banking hours;
• Cryptocurrency (USDT): Within 1 hour subject to blockchain confirmation times;
• First-time withdrawals or large amounts may require additional verification, extending processing time to 24-48 hours.

egebet reserves the right to delay or request additional documentation for withdrawals that trigger anti-money laundering alerts or appear suspicious.

6.3 Withdrawal Limits

Withdrawal limits vary based on your Player status and payment method:

• Standard Players: PHP 50,000 per day, PHP 200,000 per week, PHP 500,000 per month;
• VIP Players: Enhanced limits based on tier level, up to PHP 1,000,000 per transaction for Diamond members;
• Progressive jackpot winnings and tournament prizes may be paid in installments if they exceed maximum single withdrawal limits.

7. Bonuses and Promotions

7.1 Bonus Terms

egebet offers various bonuses and promotions to Players, including welcome bonuses, reload bonuses, cashback, and free spins. All bonuses are subject to specific terms and conditions, which you must read and accept before claiming. General bonus terms include:

• Bonuses are intended for recreational players only and may not be abused through systematic or calculated play;
• Wagering requirements apply to all bonuses, typically ranging from 10x to 40x the bonus amount;
• Not all games contribute equally to wagering requirements—slots usually contribute 100%, while table games may contribute less;
• Maximum bet limits apply while wagering bonuses, typically PHP 100 to PHP 200 per spin or hand;
• Bonuses expire after a specified period (usually 7 to 30 days) if wagering requirements are not completed;
• egebet reserves the right to void bonuses, confiscate winnings, and close Accounts if bonus abuse is detected.

7.2 Promotional Terms

Promotions offered by egebet, including tournaments, prize draws, and special events, are governed by specific promotional terms published alongside each offer. You agree that egebet may modify, suspend, or cancel promotions at any time without prior notice if circumstances warrant such action.

8. Gameplay and Wagering Rules

8.1 Game Rules and Outcomes

All Games available on egebet operate according to their specific rules as displayed within each game. You agree that:

• Game outcomes are determined by certified Random Number Generators (RNG) for slots and RNG-based games, ensuring fair and unpredictable results;
• Live dealer games are conducted according to standard casino rules with outcomes determined by physical cards, dice, or wheels;
• Sports betting outcomes are determined by official results from recognized sporting bodies and organizations;
• egebet is not responsible for third-party game malfunctions, but will void affected wagers and return stakes where appropriate;
• In the event of a dispute regarding game results, egebet's records shall be considered final and binding;
• You accept that gambling involves the risk of losing money and that outcomes are based on chance, not skill (except where skill-based games are explicitly indicated).

8.2 Prohibited Activities

The following activities are strictly prohibited and may result in Account closure and forfeiture of funds:

• Using automated software, bots, or artificial intelligence to place wagers or exploit game algorithms;
• Colluding with other Players to manipulate outcomes or gain unfair advantages;
• Exploiting software bugs, glitches, or errors to gain financial advantage;
• Engaging in irregular playing patterns designed to abuse bonuses or promotions;
• Placing opposite or hedged bets to circumvent wagering requirements;
• Using stolen payment methods, credit cards, or funds obtained illegally;
• Creating multiple Accounts to claim bonuses multiple times;
• Using VPNs or proxy servers to circumvent geographical restrictions;
• Reverse engineering, decompiling, or attempting to discover source code of egebet software.

9. Responsible Gaming and Self-Exclusion

9.1 Responsible Gaming Commitment

egebet is committed to promoting responsible gaming and providing tools to help Players maintain control over their gambling activities. We encourage all Players to gamble responsibly within their means and to recognize when gambling stops being entertainment. You agree that:

• Gambling should be viewed as entertainment, not a way to make money or solve financial problems;
• You will not gamble with money you cannot afford to lose;
• You will take breaks from gambling and not play when emotionally distressed or under the influence of alcohol or drugs;
• You will utilize responsible gaming tools provided by egebet, including deposit limits, session time limits, and reality checks.

9.2 Deposit Limits and Controls

egebet provides the following responsible gaming controls accessible through your Account settings:

• Daily, weekly, and monthly deposit limits that restrict the amount you can deposit within specified timeframes;
• Session time limits that automatically log you out after a pre-set period of play;
• Reality checks that display pop-up notifications showing your session duration and financial results;
• Cooling-off periods ranging from 24 hours to 30 days during which your Account is temporarily suspended.

Once set, deposit limits cannot be increased for 24 hours, though they may be decreased immediately. This cooling-off period prevents impulsive decisions during losing streaks.

9.3 Self-Exclusion

If you feel that gambling is negatively impacting your life, you may request self-exclusion from egebet for a minimum period of six (6) months up to permanent exclusion. During self-exclusion:

• Your Account will be closed and you will be unable to log in or access any Services;
• You will not receive any promotional communications from egebet;
• Any pending withdrawals will be processed, but deposits will not be accepted;
• You are responsible for informing egebet of any additional Accounts that should be included in the self-exclusion;
• Self-exclusion cannot be reversed during the exclusion period—requests for early reinstatement will be denied.

For assistance with problem gambling, we recommend contacting the National Council on Problem Gambling or seeking help from organizations specializing in gambling addiction support in the Philippines.

10. Account Closure and Termination

10.1 Voluntary Account Closure

You may close your Account at any time by contacting egebet customer support. Upon voluntary closure:

• Any remaining Player Funds will be returned to you via your preferred withdrawal method after identity verification;
• Pending bonuses and promotional credits will be forfeited;
• You must meet any outstanding wagering requirements before withdrawing bonus-related funds;
• Account closure is typically processed within 48 hours of request confirmation.

10.2 Termination by egebet

egebet reserves the right to suspend or terminate your Account at any time, with or without notice, if:

• You violate any provision of these Terms & Conditions;
• You engage in fraudulent, illegal, or prohibited activities;
• You provide false or misleading information during registration or verification;
• Your Account is suspected of being used for money laundering or other criminal purposes;
• egebet ceases operations or discontinues Services in your jurisdiction;
• Required by law enforcement, regulatory authorities, or court order.

In the event of termination for breach of terms, egebet may confiscate Player Funds and close your Account permanently. Termination does not relieve you of obligations incurred prior to termination.

11. Intellectual Property Rights

All content on the egebet platform, including but not limited to software, games, graphics, logos, text, images, audio, video, and trademarks, is the exclusive property of egebet or its licensors and is protected by Philippine and international copyright, trademark, and intellectual property laws. You agree that:

• You are granted a limited, non-exclusive, non-transferable license to access and use egebet Services for personal, non-commercial entertainment purposes only;
• You may not reproduce, distribute, modify, display, perform, or create derivative works from any egebet content without prior written permission;
• You may not use egebet trademarks, logos, or branding in any manner without express authorization;
• Screenshots, recordings, or reproductions of egebet games or content may only be used for personal reference and not for commercial purposes;
• Violation of intellectual property rights may result in legal action and claims for damages.

12. Limitation of Liability

To the fullest extent permitted by law, egebet, its officers, directors, employees, affiliates, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our Services, including but not limited to:

• Loss of profits, revenue, or anticipated savings;
• Loss of data or information;
• Loss of opportunity or business interruption;
• Damages arising from unauthorized access to your Account;
• Errors, bugs, or technical malfunctions in software or games;
• Third-party actions or failures of payment processors.

Our total liability to you for any claims arising from your use of egebet Services shall not exceed the amount of Player Funds in your Account or PHP 50,000, whichever is less.

13. Indemnification

You agree to indemnify, defend, and hold harmless egebet and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your violation of these Terms & Conditions;
• Your violation of any applicable laws or regulations;
• Your infringement of any third-party rights;
• Unauthorized access to your Account resulting from your negligence;
• Any fraudulent, illegal, or prohibited activities conducted through your Account.

14. Governing Law and Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from or relating to these Terms & Conditions or your use of egebet Services shall be resolved as follows:

• You agree to first attempt informal resolution by contacting egebet customer support to discuss your concerns;
• If informal resolution fails, disputes shall be submitted to binding arbitration in accordance with Philippine arbitration law;
• Arbitration shall be conducted in English and take place in Metro Manila;
• Each party shall bear their own costs of arbitration, with the arbitrator's fees shared equally;
• The arbitrator's decision shall be final and binding, with limited grounds for appeal;
• You waive any right to participate in class action lawsuits or class-wide arbitration against egebet.

15. Amendments to Terms

egebet reserves the right to modify, amend, or update these Terms & Conditions at any time without prior notice. When changes are made, we will update the "Last Updated" date at the top of this document and may notify you via email or through announcements on our platform. Your continued use of egebet Services after such modifications constitutes acceptance of the revised terms. We encourage you to review these Terms & Conditions periodically to stay informed of any changes. If you do not agree with any modifications, you must cease using our Services and close your Account.

16. Severability

If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision shall be severed from these Terms & Conditions without affecting the validity and enforceability of the remaining provisions.

17. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Responsible Gaming Policy, and any specific game or promotional terms, constitute the entire agreement between you and egebet regarding your use of our Services. These terms supersede all prior or contemporaneous communications, agreements, and understandings, whether written or oral, relating to the subject matter herein.

18. Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of egebet Services, please contact us through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 through the egebet website
• Customer Support Hours: 24 hours per day, 7 days per week

We strive to respond to all inquiries within 24 hours and appreciate your patience as we work to address your concerns professionally and thoroughly.